General queries for your Basic knowledge
Your order will be delivered through a carrier. We will give the tracking ID once the package leaves our facility through email.
Our shipping estimates are between 2 - 7 business days.
You will get an email confirmation with order #. If logged in, new orders will reflect in your straight account page.
You can check the status by going to order page. You can track the package using courier website too.
Yes, you can cancel the order before an item ships out. If it’s shipped out, please refer returns and refund policy page.
Yes, we allow exchange if product is sealed and returned within same day of delivery. Please refer returns and refund policy page for more information.
Shipping charges are calculated in checkout page. Please refer order summary before placing order.